Already a client? Here is the quickest way to reach us.
| Helpdesk hours | Monday to Friday, 8:00–18:00 (UK time) |
|---|---|
| Email a ticket | support@geconnecction.com |
| Urgent issues | Call your usual helpdesk number and choose option 1. Out-of-hours cover is available on Premium plans. |
| Remote session | Your engineer will send a one-time session link by email. We never ask you to install software from a cold call. |
| Planned maintenance | Patching runs on Wednesday evenings after 20:00 unless agreed otherwise. |
Not a client yet? Get in touch and we'll arrange a free review of your current IT.